Right of Withdrawal
Withdrawal policy and model withdrawal form for consumers
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods.
Exercising the Right of Withdrawal
To exercise your right of withdrawal, you must inform us (Runferry — Yevhen Yushchenko, Wasserschapfstraße 37, 89537 Giengen an der Brenz, Deutschland, e-mail: admin@runferry.de) of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post or an e-mail). You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this reimbursement, we shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold the reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.
Return of the Goods
You shall send back the goods or hand them over to us (Runferry — Yevhen Yushchenko, Wasserschapfstraße 37, 89537 Giengen an der Brenz, Deutschland) without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.) To Runferry — Yevhen Yushchenko, Wasserschapfstraße 37, 89537 Giengen an der Brenz, Deutschland, e-mail: admin@runferry.de: I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) — Ordered on (*)/received on (*): — Name of the consumer(s): — Address of the consumer(s): — Signature of the consumer(s) (only if this form is notified on paper): — Date: (*) Delete as appropriate.
